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Copyright © Groupe CARMEN IMMOBILIER 2006-2018. Tous droits réservés.
Last update : 20/04/2018
Visiting our websites doesn't need giving any personal informations.
You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have , ie :
We may collect and process the following data about you as follows:
The data controller responsible for your information is PLUS IMMOBILIER SARL
ZA de Puttilenea
Phone : +33-188.8.131.52
Only Carmen immobilier habilitated staff has access to your data. We don't sell or share collected information on our websites to third parties. Nevertheless, Carmen immobilier may use third parties application to measure or improve the websites. You may find more infomation in 2.4
None of your personal datas will appear on our websites expcept for pictures of property you missioned us to sell or rent.
Email messages sent to Carmen Immobilier from request forms are kept for 3 months.
The personal data of the applicants for the lease or purchase are integrated into our customer tracking system to process their request. In the absence of rental or acquisition, personal information is deleted in case of non-renewal of the request according to applicable laws.
In other case, associated personal datas are stored in our Customer Relation Management system and will be held for 5 years after inactivity, following european recommandations.
You have the right to withdraw consent for us to process your information and for its use for marketing purposes at any time.
We therefore inform you that we collect information from other real estate websites . Please be aware that thes have ther own privacy policies you should check before submitting information to these websites.
Carmen immobilier collects and proceed your data with strict procedures and security features, especially notamment using Hypertext Transfer Protocol (HTTPS) for secure encrypted communication over a computer network but alos with our internal security policy (Hosting, monitoring, VPN , firewall, personal habilitations, etc…)
You have the right to access, modify and erase your personal datas. You can exercise your right writing our Data protection controller at the postal adress shown in 1.1 or filling up the contact form on this website.
We inform you that we might disclose your information if in order to comply with any legal obligation.
You have the right to have a copy of all the personal information we hold about you. Nevertheless, according to our security policy, we will ask you the proof of your identity by providing us an Id scan or photocopy with your personal signature.
Carmen Immobilier may decline to process requests that are manifestly unreasonable (by number, repetitive or systematic nature) or extremely impractical.
You have the right to ask at anytime rectification, update, erasure of your personal datas. You can also specify the way you want your personal information to be hold after your death. Anyway, the heirs of a deceased person can update or ask for erasure.
We commit ourselves to answer to all your access, rectification, eraser or other requests before 15 open days.
If you are not satisfied about the way in which your information is handled you have the right to lodge a complaint to the French Information Commissioner's Office - la CNIL : https://www.cnil.fr/fr/plaintes/internet
These cookies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of our advertisements or our social network page on Facebook. It also helps us to improve user experience and navigation. We treat information collected by cookies and other technologies as non‑personal information.
In accordance with the recommendations of the Commission Nationale Informatique et Libertés (CNIL), some cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating electronic communication. These include session ID cookies, authentication cookies and customization of your interface (to allow you to recover a search done before without re-doing it each time you change page for example )
These are audience measurement cookies that allow us to measure the performance of our website via Google Analytics, advertising cookies allowing us to track the performance of our advertising campaigns to our sites as well as social network sharing cookies. (when you share property listings on Facebook, twitter)
Social network sharing cookies are issued and managed by the publisher of the social network concerned. If you use this sharing feature offered on our websites, these cookies allow you to easily share some of the content published on the sites of Carmen immobilier.
Facebook cookies policy: https://www.facebook.com/policies/cookies/
Twitter cookies policy : https://help.twitter.com/en/rules-and-policies/twitter-cookies
In accordance with the articles of the Consumer Code L611-1 et seq. And R612-1 et seq., It is stipulated that for any dispute of a contractual nature relating to the execution of the contract of sale and / or the provision of services which could not have been To be resolved in the context of a complaint previously lodged with our customer service, the Consumer will be able to make free use of the mediation. He will contact the National Association of Mediators (ANM) either by mail by writing to 62 rue Tiquetonne 75002 PARIS or by e-mail by completing the online referral form at the following address www.anm-conso.com.